sync 3


Review: MyFord Touch is Dead, Long Live SYNC 3!

2016 Ford Escape SE - 27 of 40The week of January 7, 2007 was a hugely important preview of the future of cars and how we would interact them. In the span of three days, there were three major product announcements in three cities that all seemed distinct at the time but the convergence is now becoming clearer every day. The week kicked off with General Motors vice chairman Bob Lutz revealing the original Chevrolet Volt concept at the Detroit Auto Show. Later that same day, then future Ford CEO Mark Fields joined Microsoft CEO Bill Gates on stage at CES in Las Vegas to announce the SYNC connectivity system. Finally, two days later Apple CEO Steve Jobs showed the world the iPhone at Macworld Expo in San Francisco.

Each of those three products has evolved significantly in the last eight years and with each passing day we get closer to the fusion of them all, potentially in an Apple car. While that latter product is still likely years away from being announced, touchscreen smartphones are now ubiquitous with more than two billion in use around the world. They are so prevalent that we now expect to be able to use them anywhere and everywhere including behind the wheel. While plug-in vehicles currently represent only a tiny fraction of the world’s vehicle parc, they too will likely one day dominate and with the addition of autonomous capability our vehicles may well become nothing more than a place to consume content while being moved around.

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Ford SYNC3 Launching This Summer on Fiesta and Escape

The SYNC 3 home screen features three zones, Navigation, Audio and Phone, as well as a quick access function tray along the bottom making for a more straight-forward user experience.

The SYNC 3 home screen features three zones, Navigation, Audio and Phone, as well as a quick access function tray along the bottom making for a more straight-forward user experience.

In 2007, Ford changed the way we connect our mobile devices to our cars with the introduction of SYNC on the Escape. In 2011, Ford almost overnight destroyed the goodwill toward SYNC with the introduction of the hugely troubled MyFord Touch which was known internally as SYNC V2. While Ford made MFT much better over the last couple of years with software updates, it also began work on a complete reboot. The result of those efforts debuts this summer as SYNC 3 and the Fiesta and Escape will be the first vehicles to get this all-new connectivity and infotainment system.

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Ford Reboots Infotainment With Reveal of All-New SYNC 3

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TI may have given up on phone and tablet sector but it’s still mobile with the OMAP5 and QNX-powered SYNC 3 from Ford

Ford led the auto industry with the 2007 introduction of SYNC, a quick and easy way to connect mobile devices and control them with voice commands. The system was relatively reliable and easy to use but when the time came for a followup in 2010, the automaker stumbled badly with MyFord Touch. Ford will attempt a reboot in 2015 with a completely new system dubbed SYNC 3.

Ford unveiled SYNC 3 and demonstrated it today at its Dearborn Product Development Center and it looks extremely promising so far. Like MyFord Touch which was known internally as SYNC 2, the new system is based around a touch screen display. Unfortunately the earlier system had a dark and cluttered user interface that was prone to frequent crashes and lockups and even after two major software updates was still slow. MyFord Touch also never incorporated AppLink to enable the control of smartphone apps, a feature that was available on the entry-level SYNC system.

As soon as SYNC 3 launches, the changes are immediately apparent. The bright new interface is dramatically simplified and easier to use. The look and feel seems to have taken inspiration from the work that Google has done one recent versions of Android although iPhone users won’t feel left out either.

When sampling the system on some demonstration bucks, the performance improvement was immediately apparent. Where a button press on the MFT screen would be met with a pause before any response would occur, SYNC 3 seems to respond almost immediately. The capacitive screen supports multi-touch and gestures like swipe and pinch-to-zoom. The Microsoft Auto Windows Embedded Platform that powered earlier versions of SYNC has been replaced with the same QNX system used by many other automakers. The whole thing is now running on a more modern Texas Instruments OMAP5 processor based on ARM Cortex A15 cores used in many smartphone chips.

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The smartphone style keyboard includes predictive typing and the ability to learn from driver’s usage patterns

The SYNC 3 system also includes a built-in WiFi receiver that you can pair with your home network. Every few weeks, when the car is parked, it will automatically ping the Ford servers and look for updates, just like modern phones do. When updates are available, they will downloaded and installed automatically with no user intervention needed. No more mailing out hundreds of thousands of USB drives for Ford or visits to the dealer to re-flash the radio.

Ford CTO Raj Nair announced that SYNC 3 will support Apple’s SIRI Eyes-free out of the box. Apple CarPlay and Android Auto support will eventually be added as well although no time frame was given.

It’s way too early to tell how well this is all going to work when it arrives in new Ford vehicles beginning in 2015, but at this point it certainly looks promising and it can’t really be any worse than MyFord Touch can it?