If my contract is up and they want to keep me as a customer, they damn well better give me a discounted phone in exchange for an extension. If Verizon follows AT&T's lead I'll be looking to move elsewhere.
#at&t #wireless #badfees
Reshared post from +Jeff Jarvis
AT&T doublespeak as it doubles its "upgrade" fee, arguing that as phones get more sophisticated, it's harder to upgrade. How the fuck do they figure that? It's harder to charge us more for a more expensive phone? How fucking stupid do they think we are? Stupid enough to use them.
(signed) Stupid AT&T customer
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AT&T Upgrade Fee To Double On February 12
Got your eye on an iPhone 4S? What about a Samsung Galaxy S II Skyrocket?
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I am just surprised how they keep all this out of the view of the general public. Everyone wants to make profits but there is a point where you are pillaging (ok no violence was involved in this process)
I don't have AT&T, but 20 extra dollars isn't going to break the bank if you want the latest and greatest. Like any company who's profits went into the toilet, the "savings" got passed on to the consumer.
It's more about the principle on this one. Claiming that the cost of upgrades has increased is a bunch of horseshit. It's all because AT&T's management screwed up by trying to buy T-Mobile and agreeing to such an enormous breakup fee. Now they are passing that along to customers. They already charge insane fees for texting and data and if I was an AT&T customer and they tried to charge me to upgrade on top of the price of the phone itself, I'd bail.