Monthly Archives: May 2017


Ford’s Big Management Shuffle Is About Changing Perceptions

It is often harder to be a century-old company with a record of profitability than it is to be a young one with potential. This sums up the difference between legacy automakers like Ford and Tesla. With only two profitable quarters in its 14-year history, Tesla’s most recent resulted from strategic timing of paying bills and delivering cars. Meanwhile, Ford—despite periods of losses over its 114-year history—has generated immense profits, including records in the past 2 years. Nonetheless, Tesla is the darling of Wall St., while now former Ford CEO Mark Fields and communications VP Ray Day lost their jobs over the weekend.

In the 3 years since Fields succeeded Alan Mulally, the company’s stock price has dropped more than 35% despite record profits. Pre-tax 2017 profits are projected at $9 billion, which is more than Tesla’s total 2016 revenue of $7 billion. Yet, Tesla’s market cap recently topped that of both Ford and General Motors (GM). Clearly, the markets are placing their bets on the perception of where these companies are going in the coming years rather than on the fundamentals of each business.

Fields has been on point in Ford’s effort to be perceived as a forward-thinking technology company since his 2007 CES debut with Microsoft founder Bill Gates to announce SYNC. Even with repeated Las Vegas keynotes by Fields and Mulally and countless investments in developing automated driving and mobility services, investors perceive Ford and other companies that manufacture and sell physical objects as laggards compared to software startups.

Ford isn’t alone in this perception battle. Most automakers are making the pilgrimage to CES to woo the tech community. While few have been hit as hard as Ford, none of the incumbents are getting the love shown to Tesla.

In our Navigant Research Leaderboard Report: Automated Driving, Ford, GM, Renault-Nissan, and Daimler scored highest and ahead of several technology companies. Waymo is arguably somewhat ahead on the pure technology front, but automakers have necessary pieces such as manufacturing, service, distribution, and support infrastructure to make viable mobility businesses. Additionally, automakers have a proven ability to deliver physical products—not just the components and software that control them.

Ford’s leadership team, including Executive Chairman Bill Ford, EVP Joe Hinrichs, CTO Raj Nair, and many others, all supported the direction the company was heading under Fields. However, investors didn’t seem to believe in it.

During a press conference with new CEO Jim Hackett, Ford and Hackett both emphasized that the overall strategy of transformation into a mobility services company is moving full steam ahead. Hackett, who comes to the role from being chairman of Ford Smart Mobility LLC, aims to reinforce the strategy and focus on executing the plans. The elevation of Marcy Klevorn from CIO to EVP and the newly created role of President, Mobility highlights this ongoing commitment.

While Hackett’s success or failure won’t be evident for several years, Ford still needs to change investor and public perceptions to boost its stock price and the sales of vehicles it has today. That challenging near-term task falls to Mark Truby, who moves over from Ford of Europe to replace longtime PR chief Ray Day. Day and his team have had successes on the product communications front, but changing the overall perception of the company among investors who have favored high flying tech stocks has been elusive. Whether Truby or anyone else can succeed will be crucial.


Increasing Collaboration between Tech and Automakers Is Better for Everyone

Over the past several years, there has been an ongoing narrative that a battle has sprung up between Silicon Valley and the auto industry. The tech industry hype machine wants the world to believe that venture capital-backed startups are going to appear with some magic technology that disrupts and destroys the century-old incumbents. The reality is likely to turn out quite differently, with some of the brightest minds in the valley coming up with cool ideas that become a key part of the transportation ecosystem.

Tech Has Saved the Automobile Industry Before

The fact that the auto industry has remained vibrant over the past 50 years can in large part be traced to innovations that have emerged from the San Francisco Bay Area, particularly the silicon microprocessor that gave the region its nickname. At the onset of environmental regulation at the end of the 1960s, most of the functional aspects of cars were mechanically controlled, and these vehicles consumed more fuel and spewed more pollution than they do today.

As engineers struggled to meet the new regulatory requirements, the industry entered what became known to car enthusiasts like myself as the malaise era. Attempts to better control engines through mechanical means like vacuum lines led to many terrible engines with weak output, awful drivability, and barely improved emissions and efficiency.

Silicon Valley saved the auto industry from being suffocated by regulations. As early microprocessors and sensors were applied to engine and transmission management as well as new safety systems like anti-lock brakes, it became clear that computers in the car would be the key to enhanced driving. By the mid-1980s, electronic controls were enabling engineers to extract more power while using less fuel and cleaning up emissions. As fuel economy regulations stopped climbing, car companies offered customers improved performance and capability without making them spend more at the pump.

After earning my degree in mechanical engineering, I spent the next 17 years working on improving vehicles through  more sophisticated software running on a series of cheaper, yet more powerful slivers of silicon. Today’s most sophisticated vehicles utilize anywhere from 50 to 100 onboard computers to manage everything from lights that follow the angle of the steering wheel to automatically maneuvering a truck to connect a trailer.

Looking Forward to More Industry Collaboration

Silicon Valley has been a key enabler of the modern vehicle for decades. As we shift toward a world where most of the driving is done by software instead of people, the tech and auto industries must continue to collaborate more closely. The auto industry has developed an immense base of knowledge in building complex pieces of hardware at high volume and with high degrees of reliability and durability. Those machines come in a huge variety of configurations to meet virtually every possible transportation need.

Meanwhile, the tech industry has an unrivaled set of capabilities in developing software and electronics and driving down costs while improving performance. There are great minds on both sides focused on how to make mobility safer, cheaper, and more universally accessible. The Navigant Research Leaderboard Report: Automated Driving scored automakers and tech companies on their likelihood of success in commercializing this technology.

Almost everyone recognizes that transportation will change in the coming decades. The collaboration between the tech and auto industries has yielded incredible results for nearly half a century. New partnerships are going to form on the way to fully automated driving. There’s no need to spin those relationships into a competition when greater collaboration will likely yield much better results for everyone moving forward.