Sam's Thoughts

The customer is always right, except when they are not

If you move you will die, if you don't move, you are already dead

Some very wise words from the +Detroit Free Press auto critic Mark Phelan in his column today.  Much to the chagrin of engineers and designers most people actually have no idea what they really want before someone else creates it and presents it to them. People are very bad at anticipating. 

Mark Phelan: ‘Vette, Mustang, Cherokee fans, stop complaining already

As new versions of the Chevrolet Corvette, Ford Mustang and Jeep Cherokee draw near, I’ve got a request for the vehicles’ purists: Stop complaining that they’re different from the old cars you revere. Close your eyes, count to 10 and get back to me after they’ve been on the road for six months.

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